JCPenney in Idaho Falls, ID Closed now

Reviews about JCPenney

• ★ ★ ★ ☆ ☆

  April 22, 2020, by tori ward
  I love the clothes, and the great offers! I literally saved $250 and spent less than half that in total tonight. It was pretty amazing! The service, however, was absolutely ridiculous! I lost track of how many times I heard the F Word come out of an employees mouth behind the counter while I was shopping in the Men's Department. To top it off, not one word was said to me AT ALL when I approached the counter to pay. Said employee continued her conversion with another employee that was supposed to be on break, without the slightest acknowledgment of my presence. It's fine though, I greeted myself!
• ★ ★ ★ ★ ★

  October 27, 2019, by Sadie Taylor
  I just love JCPenny and their sales, but I need to brag about their customer services. I had ordered some clothes and snow boots online and they had sent me the wrong size to one of the pairs of boots. I took them in, and a very nice young man helped me who super patient and kind. He found out that they didn't have anymore of those boots online, and he said I could pick out any boots that were either the same regular price or less and he would give them to me for the clearance price that I bought them for. Which I was super happy about and they were shipped to my house for free. He made my situation not stressful! Their customer service team is great all the time!